By purchasing products or services from Soundak, you hereby agree to the following new product warranty, hearing aid repair warranty, return policy, and all other terms and conditions.
NEW PRODUCT WARRANTY
All new merchandise or products purchased from Soundak.com are warranted against material or manufacturing defect by the original manufacturer for a minimum period of one year (certain hearing aid models may have warranties from the manufacturer for two or three years) from the date of shipping from our facility to your address. At our sole discretion we may repair, exchange, replace or upgrade any defective product that you have purchased from us. Additional/extended warranties are available for purchase at additional cost. Please contact Soundak for additional information concerning extended warranties. This warranty is non-transferable and applies only to the original purchaser. To obtain warranty service on any Soundak product, please include a check for processing, shipping & handling of $19.95.
HEARING AID REPAIR WARRANTY
All hearing aids repaired by Soundak are warranted for six months from the date of shipment to you unless you have specifically requested and paid the additional $49 fee for a one year warranty. To obtain warranty service on any Soundak repair, please enclose a check for processing, shipping & handling for $19.95.